text2go.ai Terms of Use

Effective as of December 2, 2024

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY!

These Terms of Use describe the terms and conditions applicable to your access and use of the Text2Go website, and mobile-optimized versions of the websites (if applicable) identified by the uniform resource locators https://www.text2go.ai/ and its sub-domains (collectively the “Sites”) as well as the Services (as defined in Clause [1.1] below).

This document is a legally binding agreement between (1) you as the user(s) of the Sites and the Services (referred to as “you”, “your” or “User” hereinafter) and (2) Neuralnetics Pte. Ltd. (referred to as “we”, or “our” or “us” hereinafter) (incorporated in Singapore with UEN number 202319219E).

APPLICATION AND ACCEPTANCE OF THE TERMS

1.1.

Your access to and use of the Sites, and your access to and use of our services, software and products (such services, Software and products collectively referred to as the “Services” hereinafter) on or through the Sites, any other websites, mobile sites, mobile applications and other portals and/or platforms are subject to the terms and conditions contained in this document as well as our Privacy Policy (as referred to in Clause [4.2] below), and any other rules and policies of the Sites that we may publish from time to time. This document and such other rules and policies of the Sites are collectively referred to below as the “Terms”. By accessing and use of the Sites and Services and downloading and/or installing our Software and/or products (where applicable), you agree to accept and be bound by the Terms. Please do not access or use the Services or the Sites if you do not accept all of the Terms.

1.2.

You may not access or use the Services or the Sites and may not accept the Terms if (a) you are not of legal age to form a binding contract with us, (b) you are not of sound body and mind or (c) you are not permitted to receive any Services under the laws of Singapore or other countries/regions including the country/region in which you are resident or from which you access and use the Services and the Sites.

1.3.

WE MAY AMEND ANY TERMS AT ANY TIME BY POSTING THE RELEVANT AMENDED AND RESTATED TERMS ON THE SITES. BY CONTINUING TO ACCESS OR USE THE SERVICES OR THE SITES, YOU AGREE THAT THE AMENDED AND RESTATED TERMS WILL APPLY TO YOU.

1.4.

You may be required to enter into separate agreement(s), whether online or offline, with us or our affiliate, or otherwise subject to additional terms and/or conditions, limitations and restrictions for any Service (or features within the Services) (collectively “Specific Terms”). If there is any conflict or inconsistency between the Terms and the Specific Terms, the Specific Terms shall take precedence over the Terms only in relation to that Service (or feature within the Services) concerned.

1.5.

Certain Services or Softwaremay contain or otherwise make use of software, code or related materials from third parties, including “open source” or “freeware” software (“Third Party Components”). Certain Third Party Components may be subject to separate license terms that accompany such Third Party Components that, to the extent they conflict with the terms of the Terms, supersede the provisions of the Terms. If required by any license for a particular Third Party Component, we make the source code of such Third Party Component, and any of our modifications to such Third Party Component, as required, available upon written request to us.

PROVISION OF SERVICES

2.1.

You must register as a user on the Sites in order to access and use some Services. Further, we reserve the right, without prior notice, to restrict access to or use of certain Services (or any features within the Services) to paying users, or subject to other conditions that we may impose in our discretion.

2.2.

If you do not agree to the applicable fees, you shall stop using the relevant Services immediately. You are solely responsible for, and agree to pay any and all applicable taxes, duties and levies.

2.3.

Some Services can be accessed or used by Users or by some Users on a free trial basis as made available by us on the Sites from time to time. We shall, in our sole discretion, determine the Users which are eligible to a trial. Notwithstanding anything to the contrary contained herein, we shall not be liable to Users who are accessing or using our Products on a free trial basis, or in any way, free-of-charge.

2.4.

Services (or any features within the Services) may vary for different regions and countries. No warranty or representation is given that a particular Service or feature or function thereof or the same type and extent of the Services or features and functions thereof will be available for Users. We may in our sole discretion limit, deny or create different levels of access to and use of any Services (or any features within the Services) with respect to different Users.

2.5.

We may launch, change, upgrade, impose conditions to, suspend, or stop any Services (or any features within the Services) without prior notice except that in case of a fee-based Service, such changes will not substantially adversely affect the ability of such paying Users to enjoy that Service.

2.6.

Some Services (or part thereof) may be provided by our affiliates on behalf of us.

2.7.

In consideration for your acceptance of the Terms and/or Specific Terms (if applicable) and your payment of applicable fees (if required), we grant you a personal, limited, revocable, non-exclusive, non-sublicensable, non-assignable and non-transferable license to access and use the Software solely for your own personal and/or business purposes (the “Permitted Use”). We have sole discretion to terminate your Permitted Use and you will have no further rights in or to the Software, if:

2.7.1.

you breach, or we have reasonable grounds to believe that you are in breach of, any of the provisions of these Terms and/or Specific Terms, or any applicable laws or regulations;

2.7.2.

you commence any legal actions, except pursuant to Clause 14, against us, or you commence any legal actions against our affiliates, or directors, officers, employees, agents or representatives of us and our affiliates, or anyone acting on our behalf; or

2.7.3.

you disparage any of us, our affiliates, or directors, officers, employees, agents or representatives of us and our affiliates, or anyone acting on our behalf.

THIRD PARTY SITES AND INFORMATION PROVIDED ON OR THROUGH THE SITES AND THE SERVICES

3.1.

We may allow Users to access to content, products or services offered by third parties (which, for the avoidance of doubt, includes our affiliates and any other third parties) through hyperlinks (in the form of word link, banners, channels or otherwise), API or otherwise to such other parties' web or mobile sites or mobile applications (the “Third Party Sites”). You are cautioned to read such Third Party Sites’ terms and conditions and/or privacy policies before using such Third Party Sites. You acknowledge, understand and agree that we have no control over such Third Party Sites, do not monitor such Third Party Sites, and shall not be responsible or liable to anyone for such Third Party Sites, or any content, products or services made available on or through such Third Party Sites, or for any loss or damage you have incurred or sustained from your access to and use of such Third Party Sites (including without limitation purchases of products or services therefrom) (regardless of whether or not such purchase is based on the information provided on or through the Sites and/or the Services).

3.2.

Any information provided on or through the Sites and/or the Services is for informational purposes only. It is possible that offers, deals, discounts or promotions referred to on the Sites or through the Services are not current or are removed, amended, updated or changed by the relevant suppliers. You are cautioned to read and check such information on the relevant Third Party Sites. No communication or information on or through the Sites and/or the Services is intended as, or shall be regarded as advice, guidance or recommendation for purchase of any products or services or otherwise. We do not assume any responsibility for any decisions or actions taken by you. You acknowledge and agree that you have made independent decisions as to any transactions or dealings conducted on the Third Party Sites. We are not responsible for, and shall have no liability in connection with, any transactions or dealings conducted on the Third Party Sites.

3.3.

TO THE MAXIMUM EXTENT PERMITTED BY LAW,

3.3.1.

WE MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE VALIDITY, ACCURACY, CORRECTNESS, RELIABILITY, QUALITY, STABILITY, COMPLETENESS OR CURRENTNESS OF ANY INFORMATION PROVIDED ON OR THROUGH THE SITES AND/OR THE SERVICES.

3.3.2.

WE DO NOT REPRESENT OR WARRANT THAT THE MANUFACTURE, IMPORTATION, EXPORT, DISTRIBUTION, OFFER, DISPLAY, PURCHASE, SALE AND/OR USE OF THE PRODUCTS OR SERVICES OFFERED OR DISPLAYED ON OR THOURH THE SITES AND/OR THE SERVICES DOES NOT VIOLATE OR INFRINGE ANY THIRD PARTY RIGHTS; AND WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND CONCERNING ANY PRODUCT OR SERVICE OFFERED OR DISPLAYED ON OR THROUGH THE SITES AND/OR THE SERVICES.

USERS GENERALLY

4.1.

As a condition of your access to and use of the Sites or Services, you agree that:

4.1.1.

you will comply with all applicable laws and regulations when accessing or using the Sites or Services;

4.1.2.

you will not copy, reproduce, download, re-publish, sell, distribute or resell any Services or any information, text, images, graphics, video clips, sound, directories, files, databases or listings, etc. available on or through the Sites (the “Site Content”), and you will not copy, reproduce, download, compile or otherwise use any Site Content for the purposes of operating a business that competes with us, or otherwise commercially exploiting the Site Content. Systematic retrieval of Site Content from the Sites to create or compile, directly or indirectly, a collection, compilation, database or directory (whether through robots, spiders, automatic devices or manual processes) without written permission from us is prohibited. Use of any content or materials on the Sites for any purpose not expressly permitted in the Terms is prohibited; and

4.1.3.

you will not take any action to gain or attempt to gain unauthorized access to the Sites, or the Services.

4.2.

YOU CONFIRM THAT YOU HAVE READ AND UNDERSTOOD OUR PRIVACY POLICY WHICH GOVERN THE PROTECTION AND USE OF PERSONAL INFORMATION ABOUT USERS IN THE POSSESSION OF US AND OUR AFFILIATES, AND UNDERSTOOD HOW WE COLLECT AND USE YOUR PERSONAL DATA AND HOW WE SHARE OR DISCLOSE SUCH PERSONAL DATA TO VARIOUS RECIPIENTS.

4.3.

You agree not to undertake any action to undermine the integrity of the computer systems or networks of us and/or any other User nor to gain unauthorized access to such computer systems or networks.

4.4.

You agree not to undertake any action which may undermine the integrity of our feedback system, such as leaving positive feedback for yourself using secondary account/user IDs or through third parties or by leaving unsubstantiated negative feedback for another User.

4.5.

You further represent, warrant and agree that you shall/are:

4.5.1.

carry on your activities on the Sites in compliance with any applicable laws and regulations;

4.5.2.

carry on your activities in accordance with the Terms and any applicable Specific Terms;

4.5.3.

not use the Services or Sites to defraud any person or entity (including without limitation use of stolen credit/debit cards);

4.5.4.

not impersonate any person or entity, misrepresent yourself or your affiliation with any person or entity;

4.5.5.

not engage in spamming or phishing;

4.5.6.

not engage in any other unlawful activities (including without limitation those which would constitute a criminal offence, give rise to civil liability, etc.) or encourage or abet any unlawful activities;

4.5.7.

not involve attempts to copy, reproduce, exploit or expropriate our various proprietary directories, databases and listings;

4.5.8.

not involve any computer viruses or other destructive devices and codes that have the effect of damaging, interfering with, intercepting or expropriating any software or hardware system, data or personal information;

4.5.9.

not involve any scheme to undermine the integrity of the data, systems or networks used by us and/or any user of the Sites or gain unauthorized access to such data, systems or networks;

4.5.10.

not, and your director(s), officer(s), controlling party/ies, affiliates and legal jurisdiction in which any of the foregoing persons or entities is organized or has operations are not, persons or entities that are subject to any economic or fraud sanctions of any governmental, international or regulatory entities; and

4.5.11.

not engage in any activities that would otherwise create any liability for us or our affiliates.

USER ACCOUNTS

5.1.

User must be registered on the Sites to access or use some Services. Except with our approval, one User may only register one account on the Sites. We may cancel or terminate a User’s account and the Terms and/or Specific Terms if we have reasons to suspect that the User has concurrently registered or is in control of two or more accounts. Further, we may reject User’s application for registration for any reason.

5.2.

In order to use certain features of the Services, you must create a user account either directly with us (if applicable) or by using a third-party service (such as Google). Users may register an account on the Sites using their email address and password. The email address and password shall be chosen by the user at the time of registration. If you use a third-party service, you give us permission to access and use your information from that third-party service as permitted by that service and to store your log-in credentials consistent with our Privacy Policy.

5.3.

A set of account/user ID and password (if applicable) is unique to a single account. Each User shall be solely responsible for maintaining the confidentiality and security of your account/user ID and password and for all use of and activities that occur under your account (whether such use or activities are authorized or not). No User may share, assign, or permit the use of your account, ID or password by another person, even to other individuals within the User’s own business entity (where applicable). You agree to notify us immediately if you become aware of any unauthorized use of your password or your account or any other breach of security of your account.

5.4.

You agree that all use of the Sites and Services, and all activities that occur under your account (including without limitation, clicking to accept any Specific Terms or rules, subscribing to or making any payment for any Services, sending emails or sending SMS) will be deemed to have been authorized by you.

5.5.

You acknowledge, understand and agree that sharing of your account with other persons, or allowing multiple users outside of your business entity to use your account (collectively, "multiple use"), may cause irreparable harm to us or other users of the Sites. You shall indemnify us, our affiliates, directors, officers, employees, agents and representatives of us and our affiliates, and anyone acting on our behalf, against any loss or damages (including but not limited to loss of profits) suffered as a result of the multiple use of your account. You also agree that in case of the multiple use of your account or your failure to maintain the security of your account, we shall not be liable for any loss or damages arising from such a breach and shall have the right to suspend or terminate your account and terminate the Terms and/or Specific Terms without liability to you.

users’ Responsibilities

6.1.

You represent, warrant and agree that (a) you have full power and authority to accept the Terms, to grant the license and authorization (where needed) and to perform the obligations hereunder; (b) your access to and use of the Sites and Services will be for your own personal and/or business purposes only; and (c) for Users who are business entities, the address you provide when registering is the principal place of business of your business entity. For purposes of this provision, a branch or liaison office will not be considered a separate entity and your principal place of business will be deemed to be that of your head office.

6.2.

You may be required to provide information or material about your entity, business or products/services to us as part of your access to and use of any Service or the User account. You represent, warrant and agree that (a) such information and material whether submitted during the registration process or thereafter throughout the continuation of the use of the Sites or Services is true, accurate, current and complete, and (b) you will maintain and promptly amend all information and material to keep it true, accurate, current and complete.

6.3.

BY USING THE SITES, YOU HEREBY CONSENT TO OUR COLLECTION, USE AND DISCLOSURE OF PERSONAL INFORMATION GOVERNED BY THE TERMS OF THE PRIVACY POLICY AND YOU WARRANT THAT YOU HAVE OBTAINED ALL RELEVANT CONSENTS AND PERMISSIONS TO PROVIDE US WITH ANY PERSONAL INFORMATION YOU INPUT INTO THE SITES. UPON BECOMING A USER, YOU CONSENT TO THE INCLUSION OF THE CONTACT INFORMATION ABOUT YOU IN OUR DATABASE AND AUTHORIZE US AND OUR AFFILIATES TO SHARE THE CONTACT INFORMATION WITH OTHER USERS OR OTHERWISE USE YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THE PRIVACY POLICY.

6.4.

User Content

6.4.1.

The Service may enable you to use certain features that implement one or more generativeartificial intelligence models or tools (the “Generative AI Features”). The Generative AI Features may allow you to insert or upload as input text, images, or other content (“Input”). Based on the Input, you may generate and receive as output content such as text, images (“Output”). Your Input and Output are considered User Content under these Terms and, as between you and us, your Input and Output are yours.

6.4.2.

You represent, warrant and agree that you shall be solely responsible for the User Content. You represent, warrant and agree that (a) you own the User Content posted by you on or through the Service or otherwise, or you shall be solely responsible for obtaining all necessary third party licenses and permissions regarding any User Content that you submit, post or display; (b) any User Content that you submit, post or display does not infringe or violate any of the copyright, patent, trademark, trade name, trade secrets, confidential information, privacy, personal information or any other personal or proprietary rights of any third party (“Third Party Rights”); and (c) you shall pay for all royalties, fees, and any other monies owed by reason of User Content you post on or through the Service.

6.4.3.

You further represent, warrant and agree that the User Content that you submit, post or display shall:

be true, accurate, complete and lawful;

not be false, misleading or deceptive;

ii.

not contain information that is defamatory, libelous, threatening or harassing, obscene, objectionable, offensive, sexually explicit or harmful to minors;

iii.

not contain information that is discriminatory or promotes discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;

iv.

not violate the Terms and any applicable Specific Terms;

not violate any applicable laws and regulations or promote any activities which may violate any applicable laws and regulations;

vi.

not contain any link directly or indirectly to any other web sites which includes any content that may violate the Terms.

6.4.4.

In order to allow us to operate, provide you with, and improve the Service and our technologies (and to develop new ones), we must obtain from you certain rights related to User Content that is covered by intellectual property rights. You hereby grant us to use User Content an irrevocable, perpetual, worldwide, royalty-free, and sub-licensable (through multiple tiers) license to us and/or our affiliates and their respective representative(s) to display, transmit, distribute, reproduce, publish, duplicate, adapt, modify, edit, translate, create derivative works using the User Content, remove any part of it (including, without limitation, the watermark or mark the User Content bears), and otherwise use any or all of the User Content in any form, media, or technology now known or not currently known in any manner, on the Sites, software, applications, tools, browser extensions and/or platforms operated and/or controlled by us or our affiliates (“Neuralnetics Channels”) and/or on software, applications, channels, platforms, websites and/or any other forms of media that are operated and/or controlled by other third parties (“Third Party Channels”) , for the purposes of operating, developing, and improving the Service or new technologies or services and for any purpose which may be beneficial, whether directly or indirectly, to us, the operation of the Sites, or the provision of any Services and/or the business of the User.

6.4.5.

To the maximum extent permitted by law, you agree to waive your right to enforce your intellectual property rights in the User Content against us and/or our affiliates, assignees or sub-licensees in connection with use of such User Content in connection with the Services. Information that is protected under data protection laws will only be used and kept in compliance with those laws.

6.4.6.

To report copyright and other IP (intellectual property) violations, please contact us at support@text2go.ai.

6.5.

You may not use the Sites, Services or user account to engage in activities which are identical or similar to our business.

6.6.

You agree to provide all necessary information, materials and approval, and render all reasonable assistance and cooperation necessary for our provision of the Services, evaluating whether you have breached the Terms. If your failure to do so results in delay in, or suspension or termination of, the provision of any Services, we shall not be obliged to extend the relevant service period nor be liable for any loss or damages arising out of or in connection with such delay, suspension or termination.

6.7.

You acknowledge, understand and agree that we reserve the right to, but shall not be required to actively monitor or exercise any editorial control whatsoever over the content of any message or material or information (including User Content) created, obtained or accessible through the Services or Sites. We do not endorse, verify or otherwise certify the contents of any comments or other material or information (including User Content) created, submitted, posted, displayed or otherwise made by any User. You are solely responsible for the contents of your communications and may be held legally liable or accountable for the content of your comments or other material or information.

6.8.

You acknowledge, understand and agree that you are solely responsible for observing applicable laws and regulations in its respective jurisdictions to ensure that all access and use of the Sites and Services are in compliance with the same.

6.9.

You represent, warrant and agree that:

6.9.1.

[you and your affiliates (if applicable) shall comply with applicable laws and regulations in conducting your respective business (including without limitation applicable laws and regulations with respect to product safety, intellectual property rights, data privacy, consumer protection, product or regulatory certification, import and export control, unfair competition, price gouging, false advertising, labor, environment, health and safety, anti-bribery and anti-money laundering).]

6.9.2.

you and your affiliates (if applicable) are not the subject of any trade restrictions, sanctions or other legal restrictions enacted or proposed to be enacted by any country, international organization or jurisdiction ("Relevant Subjects");

6.9.3.

neither you, or any of your parent companies or affiliates (if applicable), directly or indirectly, deals with, or provides any funds, goods or services to Relevant Subjects;

6.9.4.

you will at all times comply with all applicable export control and sanctions laws and regulations with regard to products, services, software and technologies in using the Services, including sanctions resolutions, laws and regulations enacted and enforced by the UN Security Council, the People's Republic of China, the United States of America, and any other country; and

6.9.5.

if, at any time, you fail to meet any of the above requirements, you should stop using the Services immediately. If we reasonably believe that any of your conduct violates or threatens to violate any applicable laws and regulations, we may, at our sole discretion, at any time take action as we may deem appropriate in light of the circumstances, including, but not limited to, terminating the provision of Services to you, and terminating your account and the Terms and/or Specific Terms, while reserving all rights we may have regarding any non-compliant actions or conduct of our Users.

BREACHES BY USERS

7.1.

We reserve the right in our sole discretion to remove, modify or reject any User Content (in whole or in part) that you submit to, post or display on the Sites which we reasonably believe (i) violates any applicable laws and regulations, (ii) violates the Terms hereunder, (iii) could subject us or our affiliates to liability, (iv) infringes any Third Party Rights, (v) could harm the interests of our users, third party or us or our affiliates, or (vi) is otherwise found inappropriate in our sole discretion.

7.2.

If you breach any Terms or any applicable Specific Terms, or if we have reasonable grounds to believe that you are in breach of any Terms, we shall have the right to take such disciplinary actions as we deem appropriate, including without limitation: (i) suspending or terminating your account and any and all accounts determined to be related to such account by us, and terminate the Terms and/or Specific Terms in our sole discretion without liability for any losses or damages arising out of or in connection with such suspension or termination; (ii) restricting, downgrading, suspending or terminating the subscription of, access to, or current or future use of any Services and/or the Sites; (iii) removing any User Content that you have submitted, posted or displayed, or imposing restrictions on the User Content that you may post or display; (iv) imposing other restrictions on your use of any features or functions of any Services and/or the Sites as we may consider appropriate in our sole discretion; and (v) any other corrective actions, discipline or penalties as we may deem necessary or appropriate in our sole discretion.

7.3.

Without limiting the generality of the provisions of the Terms, you would be considered as being in breach of the Terms or any applicable Specific Terms in any of the following circumstances:

7.3.1.

We have reasonable grounds to suspect that you have used a stolen credit card or other false or misleading information in any transactions;

7.3.2.

We have reasonable grounds to suspect that any information provided by you is not current or complete or is untrue, inaccurate, or misleading;

7.3.3.

We have reasonable grounds to believe that you have engaged in fraudulent, deceptive or unlawful act;

7.3.4.

We have reasonable grounds to suspect that any information provided by you is not current or complete or is untrue, inaccurate, or misleading; or

7.3.5.

We believe that your actions may cause financial loss or legal liability to us or our affiliates or any other users.

7.4.

We reserve the right to cooperate fully with governmental or regulatory authorities, law enforcement bodies, private investigators and/or aggrieved third parties in the investigation of any suspected criminal or civil wrongdoing. Further, to the extent permitted by applicable laws and policies, we may disclose your identity, contact information and/or information regarding your account(s), transactions or activities carried out on or via the Sites, if requested by a government, regulatory or law enforcement body or an aggrieved third party, or as a result of a subpoena or other legal action. We shall not be liable for damages or results arising from such disclosure, and you agree not to bring any action or claim against us for such disclosure.

7.5.

You agree to indemnify us, our affiliates, directors, officers, employees, agents and representatives of us and our affiliates, and anyone acting on our behalf and to hold them harmless, from any and all damages, losses, claims and liabilities (including legal costs on a full indemnity basis) which may arise from your submission, posting or display of any User Content, from your access to or use of the Sites or Services, or from your breach of the Terms or any Specific Terms.

7.6.

You further agree that we are not responsible, and shall have no liability to you or anyone else for any User Content or other material transmitted through the Sites or Services, including fraudulent, untrue, misleading, inaccurate, defamatory, offensive or illicit material and that the risk of damage from such User Content or other material rests entirely with the User. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you shall cooperate with us in asserting any available defenses.

7.7.

You agree to provide all information and materials as may be reasonably required by us in connection with your transactions conducted on, through or as a result of use of the Sites or Services. We have the right to suspend or terminate any User’s account and terminate the Terms and/or Specific Terms if the User fails to provide the required information and materials without liability for any losses or damages arising out of or in connection with such suspension or termination.

LIMITATION OF LIABILITY

8.1.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES PROVIDED BY US ON OR THROUGH THE SITES AND THE SITES ARE PROVIDED "AS IS", "AS AVAILABLE" AND “WITH ALL FAULTS”, AND WE HEREBY EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, (I) ANY WARRANTIES OF CONDITION, QUALITY, DURABILITY, PERFORMANCE, ACCURACY, AVAILABILITY, FUNCTIONALITY, CORRECTNESS, RELIABILITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, (II) ANY WARRANTIES THAT THE SITES OR THE SERVICES WILL MEET YOUR EXPECTATION OR REQUIREMENTS, OR (III) ANY WARRANTIES THAT THE SITES AND THE SERVICES ARE TIMELY, UNINTERRUPTED, ACCURATE, CORRECT, SECURE, COMPLETE, RELIABLE, ERROR-FREE, FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, FREE FROM DEFCTS OR MALFUNCTIONS. ALL SUCH WARRANTIES, REPRESENTATIONS, CONDITIONS, AND UNDERTAKINGS ARE HEREBY EXCLUDED.

8.2.

Any material downloaded or otherwise obtained through the APP stores or Services (including without limitation the Software For Download) is done at each User's sole discretion and risk and each User is solely responsible for any damage to its own or to our computer system(s) or any loss of data that may result from the download of any such material. No advice or information, whether oral or written, obtained by any User from us or through or from the Sites shall create any warranty not expressly stated herein.

8.3.

The Sites may make available to User services or products provided by independent third parties. No warranty or representation is made with regard to such services or products. In no event shall us or our affiliates be held liable for any such services or products.

8.4.

Each User hereby agrees to indemnify and hold us, our affiliates, directors, officers, employees, agents or representatives of us and our affiliates, and anyone acting on our behalf harmless, from any and all losses, claims, liabilities (including legal costs on a full indemnity basis) which may arise from, directly or indirectly:

8.4.1.

such User's access to, or use or misuse of the Sites or Services;

8.4.2.

the submission, posting or display of such User's information and User Content on the Sites, Neuralnetics Channels or Third Party Channels;

8.4.3.

your breach of any of the representations and warranties hereunder and the terms and conditions of the Terms, and any applicable laws and regulations.

8.5.

Each User hereby further agrees to indemnify and hold us, our affiliates, directors, officers, employees, agents or representatives of us and our affiliates, and anyone acting on our behalf harmless, from any and all losses, damages, claims, liabilities (including legal costs on a full indemnity basis) which may arise, directly or indirectly, as a result of any claims asserted by Third Party Rights claimants or other third parties relating to the User Content, information and/or products offered or displayed on the Sites. Each User hereby further agrees that we are not responsible and shall have no liability to you, for any material posted by others, including defamatory, offensive or illicit material and that the risk of damages from such material rests entirely with each User. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you shall cooperate with us in asserting any available defenses.

8.6.

We shall not be liable for any special, direct, indirect, punitive, incidental or consequential losses or damages, or any losses or damages whatsoever (including but not limited to damages for loss of profits or savings, business interruption, loss of information), whether in contract, negligence, tort, equity or otherwise or any other losses or damages resulting from any of the following:

8.6.1.

the use or the inability to use the Sites or Services;

8.6.2.

any errors or omissions in any information provided on or through the Sites or the Services;

8.6.3.

your error such as forgotten or lost passwords;

8.6.4.

the failure, upgrade, delay, error, shut-down or maintenance of our server;

8.6.5.

any defect in data, information or services purchased or obtained from a user or any other third party through the Sites or Services;

8.6.6.

violation of Third Party Rights or claims or demands that User's purchase and/or use of products or services offered or displayed on or through the Sites and the Services may violate or may be asserted to violate Third Party Rights; or claims by any party that they are entitled to defense or indemnification in relation to assertions of rights, demands or claims by Third Party Rights claimants;

8.6.7.

unauthorized access or activities by third parties, including but not limited to unauthorized access to, the Sites, or to the data or private information of any user, the use of viruses, Trojans, or other malicious or destructive devices or codes, phishing or other means of attack against any network, accounts, the Sites, or the Services;

8.6.8.

statements or conduct of any user of the Sites or Services;

8.6.9.

non-performance, defective performance by, availability or unavailability of, any third party service providers, sites and platforms;

8.6.10.

any matters relating to the Sites or Services, however arising, including negligence; or

8.6.11.

other exemptions and disclaimers referred to in these Terms.

8.7.

Notwithstanding any of the foregoing provisions, the aggregate liability of us, our affiliates,directors, officers, employees, agents or representatives of us and our affiliates, and anyone acting on our behalf with respect to each User for all claims arising from the access to or use of the Sites or Services during any calendar year shall be limited to the greater of (a) the amount of fees you have paid to us in exchange for the access to or use of the Sites or Services during the calendar year and (b) 100 Singapore Dollars. The preceding sentence shall not preclude the requirement by you to prove actual damages.

8.8.

The limitations and exclusions of liability to you under the Terms shall apply to the maximum extent permitted by law and shall apply whether or not we have been advised of or should have been aware of the possibility of any such losses arising.

PAYMENT

9.1.

You acknowledge and agree that your purchase of any of the Services shall be subject to the billing model(s) set out in our billing policy as made available and updated by us on the Sites from time to time.

9.2.

We support payment by Stripe and any other payment methods as made available on the Sites from time to time. For the avoidance of doubt, we can increase such payment methods without further notice to you.

9.3.

If, for reasons attributed to you or your registered payment method, we cannot bill you or otherwise process your payment, we will immediately suspend or terminate the Services without any liability to you.

9.4.

You agree and acknowledge that the payments made by you for the Services shall be processed and settled to us by Stripe or other payment service providers engaged by us as notified to you from time to time. For the purposes of receiving such payment processing and settlement services, you may be bound by the terms and conditions of the relevant payment service provider which will be made available to you via the Sites and/or hereunder.

10.

TAX

10.1.

"Taxes" means all federal, state, provincial, territorial, county, municipal, local or foreign taxes, including but not limited to sales, use, license, excise, good and services, value added, stamp or transfer taxes, duties, imposts, levies, assessments, tariffs, fees, charges or withholdings of any nature whatsoever levied, imposed, assessed or collected by a taxation authority together with all interest, penalties, fines or other additional amounts imposed in respect thereof, but for greater certainty excludes any of the foregoing which are (i) based on gross or net income, (ii) franchise taxes, or (iii) property, personal property or rental taxes (collectively "Excluded Taxes").Each party shall be responsible for any and all Excluded Taxes that it is liable for under applicable law.

10.2.

The User shall be responsible for and shall pay all Taxes due under the Terms and on all amounts payable hereunder. Unless otherwise indicated, all amounts payable by the User to us are exclusive of Taxes that may be levied by any jurisdiction. Taxes will be added to the amounts payable by you to us as applicable and as required by law such that the net amount actually received by us equals the full amount of the payment due hereunder. For greater certainty, Taxes will not be added to the amounts payable by you to us where you have provided us with evidence to our satisfaction of a lawful and applicable exemption for such Taxes.

10.3.

Notwithstanding anything else contained herein, all amounts payable by you pursuant to the Terms shall be free of withholding on account of any Taxes. If any Taxes are required to be withheld from any such amount payable by you under the Terms, the User (i) shall pay an additional amount such that the net amount actually received by us, after such withholding, equals the full amount of the payment then due, (ii) shall timely pay to the relevant taxation authority the full amount required to be withheld in accordance with applicable law, and (iii) shall furnish us as soon as practicable (but in no event later than thirty (30) calendar days post payment to the relevant taxation authority) an official receipt evidencing payment of the withheld amount to the relevant taxation authority.

11.

FORCE MAJEURE

11.1.

We shall not be liable for or required to pay compensation of any nature whatsoever for any loss arising from the unavailability, inconvenience or failures of the Services or systems due to the following reasons:

11.1.1.

system shut-down for maintenance;

11.1.2.

inability to transmit data due to failures in communications terminals or telecommunications equipment;

11.1.3.

systems failure and inability to perform its functions due to force majeure events including but not limited to typhoons, earthquakes, tsunamis, floods, power failure, fires, storms, war, political unrest, labor strikes, shortage of labor or materials, riots, insurrections, civil disturbances, terrorist attack, explosions, acts of God, governmental actions, orders of domestic or foreign courts or tribunals, non-performance of third parties; or

11.1.4.

suspension or delay of services or systems failure due to reasons beyond the reasonable control of us such as hacker or cyber attacks, technical adjustments or failure of the telecommunications department, website upgrades, third party problems or any suspension or disruption of transportation or business operation (including but not limited to delays or disruption of the resumption of work or operation ordered by any government agency) in the event of a national or regional spread of epidemic or pandemic.

12.

INTELLECTUAL PROPERTY RIGHTS

12.1.

We are the sole owner or lawful licensee of all the rights and interests in the Services, the Sites and the Site Content. The Services, Sites and Site Content embody trade secrets and other intellectual property rights protected under worldwide copyright and other laws. All title, ownership and intellectual property rights in the Services, Sites and Site Content shall remain with us, our affiliates or licensors, as the case may be. All rights not otherwise claimed under the Terms or by us are hereby reserved.

12.2.

You must not infringe our copyright, trademark and other proprietary rights. The intellectual property rights to the Sites’ marks, words and graphics such as "Text2Go" and combinations thereof, as well as to logos, names, marks and technical documentation of the Services are owned by us and our affiliates. Unauthorized reproduction, modification, use or distribution of such marks, text, graphics and related materials is strictly prohibited.

12.3.

We may have independent third parties involved in the provision of the Sites or Services (e.g., the authentication and verification service providers). You may not use any trademark, service mark or logo of such independent third parties without prior written approval from such parties.

13.

NOTICES

13.1.

All legal notices or demands to or upon us shall be made in writing and sent to us personally, by courier or certified mail to the following entity and address:Neuralnetics Pte. Ltd., 51 Bras Basah Road, #01-21 Lazada One, Singapore, 189554. The notices shall be effective when they are received by us in the above-mentioned manner.

13.2.

All legal notices or demands to or upon a User shall be effective if either delivered personally, sent by courier, certified mail, by facsimile or email to the last-known correspondence, fax or email address provided by the User to us, or by posting such notice or demand on an area of the Sites that is publicly accessible without a charge. Notice to a User shall be deemed to be received by such User if and when:

13.2.1.

we are able to demonstrate that communication, whether in physical or electronic form, has been sent to such User, or

13.2.2.

immediately upon us posting such notice on an area of the Sites that is publicly accessible without charge.

13.3.

You agree that all agreements, notices, demands, disclosures and other communications that we send to you electronically will satisfy any legal requirement that such communication should be in writing.

14.

GOVERNING LAW AND ARBITRATION AGREEMENT

14.1.

These Terms (including the arbitration agreement contained in this Clause 14) and any non-contractual obligations arising out of or in connection with them shall be governed by and construed in accordance with the laws of Singapore.

14.2.

ANY DISPUTE, CONTROVERSY OR CLAIM BETWEEN YOU AND US, OR THOSE ARISING OUT OF OR RELATING TO THESE TERMS, OR THE INTERPRETATION, BREACH, TERMINATION OR VALIDITY HEREOF, OR ANY DISPUTE REGARDING NON-CONTRACTUAL OBLIGATIONS ARISING OUT OF OR RELATING TO THESE TERMS SHALL FIRST BE SUBJECT TO RESOLUTION THROUGH AMICABLE CONSULTATION BETWEEN YOU AND US. SUCH CONSULTATION SHALL BEGIN WITHIN SEVEN (7) DAYS AFTER ONE PARTY HERETO HAS DELIVERED TO THE OTHER PARTY A WRITTEN REQUEST FOR SUCH CONSULTATION. EXCEPT AS OTHERWISE STIPULATED UNDER APPLICABLE LAW, IF, WITHIN THIRTY (30) DAYS FOLLOWING THE COMMENCEMENT OF SUCH CONSULTATION, THE DISPUTE CANNOT BE RESOLVED, AT ANY TIME FOLLOWING SUCH THIRTY (30) DAY PERIOD UPON THE REQUEST OF ANY PARTY WITH NOTICE TO THE OTHER PARTY, THE DISPUTE SHALL BE REFERRED TO AND FINALLY RESOLVED BY ARBITRATION ADMINISTERED BY THE HONG KONG INTERNATIONAL ARBITRATION CENTRE (HKIAC) UNDER THE HKIAC ADMINISTERED ARBITRATION RULES IN FORCE WHEN THE NOTICE OF ARBITRATION IS SUBMITTED.

14.3.

IF ANY DISPUTE IS SUBMITTED TO THE HKIAC FOR ARBITRATION, THE ARBITRATION PANEL SHALL CONSIST OF ONE SINGLE ARBITRATOR.THE ARBITRATION SHALL BE CONDUCTED IN ENGLISH IN HONG KONG.THE AWARD OF THE HKIAC ARBITRATION TRIBUNAL SHALL BE FINAL AND BINDING UPON ALL RELEVANT PARTIES, AND THE ARBITRATION EXPENSES SHALL BE BORNE BY THE LOSING PARTY UNLESS OTHERWISE DETERMINED IN THE AWARD.ANY PARTY TO THE DISPUTE MAY APPLY TO A COURT OF COMPETENT JURISDICTION FOR ENFORCEMENT OF SUCH AWARD.

14.4.

If you initiate any legal proceedings against us or our affiliates in breach of this Clause 14, including any legal proceedings disputing our determination which has become binding on you according to this Clause 14, you shall hold us and our affiliates, directors, officers, employees, agents or representatives of us and our affiliates, and anyone acting on our behalf, harmless and indemnified against any claim, losses, damages that may be suffered by us.

14.5.

Notwithstanding the foregoing provisions, either party may seek injunctive or other equitable relief against the other party in any court of competent jurisdiction prior to or during the arbitration.

14.6.

IN ANY EVENT, YOU MAY NOT MAKE OR COMMENCE ANY CLAIM AGAINST US OR OUR AFFILIATES UNDER THESE TERMS AFTER ONE (1) YEAR FROM THE OCCURRENCE OF THE MATTER GIVING RISE TO THE CLAIM. FOR THE AVOIDANCE OF DOUBT, THIS ONE (1) YEAR LIMITATION PERIOD INCLUDES THE TIME PERIOD FOR AMICABLE CONSULTATION AS REFERRED TO IN CLAUSE14.2.

15.

GENERAL PROVISIONS

15.1.

Subject to any Specific Terms, these Terms constitute the entire agreement between you and us with respect to and govern your use of the Sites and Services, superseding any prior written or oral agreements in relation to the same subject matter herein.

15.2.

We and you are independent contractors, and no agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by the Terms.

15.3.

If any provision of the Terms is held to be invalid or unenforceable, such provision shall be deleted and the remaining provisions shall remain valid and be enforced.

15.4.

Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such clause. The words “include”, “includes”, “including” and similar terms used in the Terms shall be construed as if followed by the words "without limitation".

15.5.

Our failure to enforce any right or failure to act with respect to any breach by you under the Terms will not constitute a waiver of that right nor a waiver of our right to act with respect to subsequent or similar breaches.

15.6.

We shall have the right to assign the Terms (including all of our rights, titles, benefits, interests, and obligations and duties in the Terms to any person or entity (including any of our affiliates). You may not assign, in whole or part, the Terms to any person or entity.

15.7.

Other than our affiliates, no person who is not a party to the Terms shall have any right to enforce any of the provisions in the Terms.

15.8.

If you have any comments or questions on the Services we provide to you, you may contact us by email: support@text2go.ai.